Gamified Loyalty Programs in South East Asia with Talon.One

industry
Food & Beverage
location
APAC
year founded
2019
ProductS used
Loyalty
Geofencing

Overview

To turn their ideas into reality, this food & beverage business needed a solution that could power the creatively gamified customer loyalty program they were looking to build. 

*Note: This company asked to remain anonymous to maintain the competitive advantage using Talon.One for their promotions offered them.

Challenge

One of Talon.One’s clients wanted to offer customers reasonably priced, and easily accessible coffee from their online platform.

They decided that a customer loyalty program on their own app was the best way to provide responsive, exciting promotions.

The loyalty program needed to be able to support a variety of promotion mechanisms, all while updating customer profiles via the app and point of sale software.

To run seasonal and time-specific promotions, the system also had to be intuitive enough to use for team members with no previous development experience.

They needed a solution that

  • Integrated quickly with their online shop
  • Supported a complex loyalty program with customer accounts
  • Could be updated with new promotions whenever needed
  • Could handle large spikes in traffic as the brand grew

“We were really impressed by how much we were able to do with Talon.One”

“We were really impressed by how much we were able to do with Talon.One”

Solution

To get gamification right you need to use a number of powerful promotional techniques at once.

Talon.One’s Promotion Engine was the obvious choice because of its extensive features and flexibility.

The loyalty features allowed the perfect foundation for complex gamification to be implemented in-store and online.

Talon.One helped them

  • Make their vision of gamification a reality
  • Stand out among competitors with attractive new promotions
  • Automate and streamline their backend processes
  • Free up engineer hours for other important projects
DISCOVER MORE
Download the Gamified Loyalty in APAC Case Study
Loyalty Program Best Practice example
Insightful tips for your promotion solution
Gamification advice for promotions
Get the Full Case Study Now

Read similar stories

Financial Services
Agora Scale Promotions for Their Fast Growing User Base

Discover how this Fintech customer used Talon.One to upscale promotions for over 500,000 users.

Product used
Coupons
Discounts
Geofencing
Gift Cards
Loyalty
Bundling
Referrals
Read more
Food & Beverage
Dáme jídlo Drive Sales to New Heights with Talon.One

A study of how Talon.One set up a promotional infrastructure with Dáme jídlo.

Product used
Coupons
Discounts
Geofencing
Gift Cards
Loyalty
Bundling
Referrals
Read more
Financial Services
Fractal’s Campaign Outreach Increases 30% with Talon.One

Learn how Fractal went live with Talon.One in 2 weeks and boosted their referrals.

Product used
Coupons
Discounts
Geofencing
Gift Cards
Loyalty
Bundling
Referrals
Read more

Promote smarter with Talon.One

Find out how to attract and retain lots of new customers.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Completely Free
Quick
Business Relevant