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"Talon.One enables us to tailor our loyalty strategy to different parts of the business while keeping everything centrally managed, rather than applying a one-size-fits-all approach."
Mette Sejberg Udbjørg
Loyalty Product Manager at Dagrofa
Omnichannel Loyalty
Build loyalty programs shoppers actually join
Run points, cash-back, and tier-based rewards across your app, store, or delivery platform
Handle complex programs across franchises, banners, and regions
Connect your loyalty logic across web, app, and in-store POS for a seamless omnichannel experience
Case studies
Real results from innovative
on-demand & grocery brands
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"The possibility to upscale our promotion campaigns powered by Talon.One with our rapid growth is very impressive."
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Juan Pablo Saldaña
Head of CX / Growth Squad at Jüsto
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"Now we can measure impact and track our campaign performance not only day by day, but hour by hour."
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Muhannad Munjed
Head of Marketing at Alsaree3
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DON'T JUST TAKE OUR WORD FOR IT
Hear why leading on-demand & grocery brands love working with Talon.One
"With Talon.One there’s less coding, less time to market, and a bigger impact. That’s how we stay ahead of the game."
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Riddhi Ojha
CTO at Alsaree3
"Now I don’t need to look at our campaigns every day, because I can just automate everything."
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Jan Pulkrábek
Head of Product & Development at Dáme jídlo
Seamless Integrations
One engine, every channel
What works in your app can fall apart at the POS, or the other way around. Talon.One keeps loyalty and promotions consistent across your store, delivery platform, and ecommerce in real time.
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Partnering with
THE ENTERPRISE-PROVEN INCENTIVES
PLATFORM BUILT FOR ON-DEMAND & GROCERY BRANDS
“It’s just a lot easier to reach our customers straight away with the integration.”
Hesham Elnakhlawy, Product Lead at Delivery Hero
50
msResponse times up to 2500 rps. No hard API limits.
99
.9999%24 month uptime across all customers
100
M+Campaign evaluations
per day
1.5
Md+Members in Talon.One programs
Insights
Latest insights on loyalty and promotion strategies
Explore cutting-edge research and innovative incentive techniques
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Got questions?
A loyalty program for grocery and on-demand brands rewards shoppers for repeat orders through points, cash back, tiered benefits, or personalized offers. The best programs go beyond basic earn-and-burn to give shoppers a tangible reason to open your app again instead of a competitor's.
Promotion abuse is a major cost driver for on-demand brands, where coupon stacking, fake accounts, and bulk redemptions can quietly erode margin at scale. A promotion engine with real-time validation checks each redemption against configurable rules, such as usage limits per customer, device fingerprinting, and order history, before a reward is issued. This lets you run aggressive acquisition offers without leaving the door open to systematic abuse.
A promotion engine API sits between your app or ecommerce platform and your campaign logic. When a shopper adds items to their cart or reaches checkout, your system sends a session request to the API, which evaluates all active rules and returns the correct rewards, discounts, or loyalty points in real time. This means your marketing team can change campaign logic without touching your app code, and your engineers stay focused on product rather than promotion infrastructure.
Scaling loyalty across a large store network requires an architecture that can handle high transaction volumes in real time, connect to multiple POS vendors and ecommerce systems simultaneously, and let central teams configure programs while giving local operators the flexibility they need. IGA Australia runs a single loyalty program across 1,400 independently owned stores connected through 8 different POS vendors, using a digital card in the app as the common redemption layer.
SKU-level and category promotions require a rules engine that can evaluate individual product attributes, such as brand, category, weight, or price, against campaign conditions at the moment of purchase. This lets you run supplier-funded offers on specific products, trigger free item rewards when a shopper adds a qualifying SKU, or restrict promotions to certain categories without manual catalog management. Flink used this approach to run manufacturer-funded free sample campaigns targeted at high-propensity shoppers across specific product lines.
Syncing loyalty across online and offline channels requires a central ledger that receives events from every touchpoint, whether that is an app checkout, an in-store POS transaction, or a third-party delivery platform, and updates the shopper's balance in real time. The key is an API-first architecture that treats every channel as an equal input, so a shopper who earns points on a Tuesday delivery sees the same balance when they scan their card in-store on Thursday.
