Marketing
8 Sept 2026
Isabelle Watson
Content Lead
Customer loyalty is the lifeblood of any growing e-commerce business.
For Shopify merchants, creating memorable, repeatable experiences isn’t just about the first purchase, it’s about turning customers into brand advocates. That’s where loyalty apps come in.
Shopify’s app ecosystem offers a range of loyalty tools that make it easier to reward repeat purchases, boost customer retention, and encourage long-term relationships. But with so many options available, how do you know which solution is right for your store?
In this article, we’ll explore five of the best loyalty apps for Shopify - covering what each one does well, who it’s best suited for, and when you might need something more advanced.
Best for: Simple, easy-to-launch loyalty programs
Smile.io is one of the most popular loyalty apps in Shopify’s ecosystem, known for its plug-and-play setup. It allows merchants to quickly launch programs that reward customers with points, VIP tiers, or referrals.
What it does well:
Beginner-friendly with an intuitive interface.
Wide range of integrations with tools like Klaviyo and Mailchimp.
Affordable entry-level plans make it accessible for smaller stores.
When it works best: If you’re a small to mid-sized brand just starting with loyalty, Smile.io helps you launch quickly without a ton of technical complexity.
Best for: Data-driven loyalty programs
LoyaltyLion is a step up for brands that want more control over their loyalty data. It focuses heavily on customer analytics, enabling brands to target rewards to specific segments.
What it does well:
Advanced analytics dashboards to measure loyalty ROI.
Integrations with Shopify Plus and popular marketing tools.
Customizable loyalty experiences that can reflect your brand identity.
When it works best: Mid-market Shopify merchants that want to use customer data more effectively to retain high-value shoppers.
Best for: Loyalty plus reviews and UGC in one ecosystem
Yotpo is best known for its reviews and user-generated content (UGC) tools, but its loyalty and referrals module has become a strong contender for Shopify brands. Having reviews, SMS, and loyalty all under one roof can streamline operations.
What it does well:
Unified platform for reviews, SMS marketing, and loyalty.
Strong automation features for triggering rewards.Easy to integrate loyalty with customer advocacy campaigns.
When it works best: If you’re already using Yotpo for reviews or SMS, adding their loyalty functionality helps centralize your marketing stack.
Best for: Fast-growing Shopify stores on a budget
Rivo is an up-and-coming loyalty and rewards app designed with Shopify merchants in mind. It offers straightforward points, referrals, and VIP tiers while keeping pricing simple and accessible.
What it does well:
Simple, clean interface for managing loyalty programs.
Strong emphasis on affordability and customer support.
Quick to launch with pre-built templates for rewards.
When it works best: Stores looking for a balance of features and affordability, without the overhead of complex systems.
Best for: Enterprise-ready loyalty and promotions
While the apps above work well for small to mid-market brands, larger or rapidly scaling businesses often find themselves limited by “earn-and-burn” loyalty programs. That’s where Talon.One comes in.
Talon.One is the enterprise-grade loyalty and promotions engine trusted by the world’s biggest brands, including Sephora, Gymshark and Adidas. Unlike most apps that focus only on points or tiers, Talon.One gives merchants complete flexibility to design sophisticated, real-time incentives that go far beyond discounts.
What sets Talon.One apart:
Holistic incentives: Combine promotions and loyalty in one platform. Reward purchases, referrals, upsells, or even non-transactional actions like app downloads or social shares.
Profitable promotions: Create smart, rule-based campaigns that protect margins while rewarding the right customers. Avoid race-to-the-bottom discounts.
Loyalty beyond transactions: Add gamified challenges, VIP access, or experiential rewards to keep customers engaged.
How it works in Shopify:
Real-time cart intelligence applies promotions and rewards instantly at checkout.
Flexible, API-first architecture lets you customize incentives to any customer action or data point.
Enterprise-grade performance scales to 40,000 checkouts per minute with 99.99% uptime.
How the Talon.One & Shopify integration works
Image source
When it works best: Shopify Plus or Enterprise brands that need future-ready loyalty and promotion strategies across multiple channels, regions, and storefronts.
When it comes to loyalty on Shopify, there’s no one-size-fits-all solution. Here’s a quick way to think about it:
If you’re just starting out: Smile.io or Rivo help you get up and running quickly.
If you’re mid-market and scaling: LoyaltyLion or Yotpo add more sophistication and integrations.
If you’re enterprise or future-focused: Talon.One unlocks the ability to build holistic, scalable loyalty and promotions programs that go beyond simple points and discounts.
Shopify’s app ecosystem makes it easy to launch a loyalty program at any stage of growth. Whether you’re a small business looking for a simple points program or a global enterprise ready to design personalized, multi-channel incentives, there’s a solution for you.
For brands that need to push beyond the basics and unlock loyalty and promotions as a true growth driver, Talon.One offers the flexibility, scalability, and performance that today’s enterprise brands demand.
Ready to see the power of Talon.One and Shopify in action? Reach out for a demo to learn more.
Join thousands of marketers and developers getting the latest loyalty & promotion insights from Talon.One. Every month, you’ll receive:
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Case studies and best practices
Isabelle Watson
Loyalty & promotion expert at Talon.One
The World's Most Powerful Loyalty & Promotion Platform
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