Customer Case Study

Dr Smile works with Talon.One to make referrals automated and scalable

Industry

On demand

Location

Europe

Year Founded

2016

Products Used

Discounts

Coupons

Referrals

Bundling

BERLIN, 30. June 2022: We are pleased to welcome our new customer, Dr Smile, a B2C dental healthcare service brand owned by Urban Technology GmbH.

Founded in 2016 in Berlin, Dr Smile operates in Germany, Austria, France, Spain, Poland, Italy, Switzerland, Sweden, the Netherlands and the UK. They continue to expand across Europe with a focus on professional growth, cultural awareness and diversity.

Dr Smile offers teeth straightening services with 3D custom printed aligners. To ensure quality services for their customers, Dr Smile provides dental partner practices with numerous benefits.

As Dr Smile aims to increase their customer acquisition as well as conversion rates, referrals are a key part of their business. They work with Talon.One to fully automate their referral program, running their campaigns easily at scale. 

On top of that, they need to work with a promotion tool that prevents fraud, creating referral and other promotion codes that are only accessible to their real customers.

Talon.One’s referral feature fulfills Dr Smile’s requirements, ensuring their referral campaigns are:

  • Automated

  • Scalable

  • Not subject to fraud

Talon.One also generates coupons and discounts for Dr Smile, powering them to incentivize every step of the customer journey.

“We are excited to help Dr Smile grow their customer base with scalable promotions,” said Chris Mills, VP of Sales at Talon.One.

“Effective referrals contribute to the continued success of Dr Smile significantly because referred customers create higher lifetime value than other customers.”

Engineering teams at Talon.One and Dr Smile are collaborating to carry out the tech integration process quickly and seamlessly.

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