Customer Case Study

How Bilt Rewards doubled users within the first six months of using Talon.One

Bilt Rewards

Products Used





Bilt Rewards was founded in 2021, with the goal of rewarding the over 600 billion dollars spent on rent each year in the U.S. With a network of over two million homes, customers can earn points on rent without fees, using their points to travel, pay rent, work out, and — more importantly — build a path towards homeownership. Talon.One powers the loyalty infrastructure behind Bilt Rewards.

The challenge

Bilt Rewards needed a solution that:

  • Powered a multi-tier loyalty infrastructure behind rewards.

  • Ran at scale to support their growing customer base.

  • Allowed them to reward all customer actions and behaviors.

  • Was flexible enough to meet customers’ evolving expectations.

The solution

Talon.One provides the infrastructure of Bilt Reward's loyalty program. Using Talon.One Bilt Rewards was able to doubled users within the first six months of launch while reducing time and money spent on creating campaigns.

"I’m impressed with Talon.One's support - getting that level of support on a day-to-day basis really differentiates Talon.One from its competitors."

Kate Faxon

Director of Loyalty & Partnerships of Bilt Rewards

For more takeaways, download Bilt Reward's full case study below.

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