Customer Case Study

How Farmacias Peruanas work with Talon.One for more flexible promotions

Industry

Retail

Location

Peru

Year Founded

1993

Farmacias Peruanas

Products Used

Discounts

Coupons

Referrals

Loyalty

Farmacias Peruanas is one of the largest retail pharmacy chains in Peru, providing customers with a wide variety of health and wellness products, as well as pharmaceuticals. With a strong presence in the Peruvian market, Farmacias Peruanas has been serving the health needs of the community for many years. The company is dedicated to providing customers with high-quality products and excellent customer service.

Farmacias Peruanas

They have a wide network of branches and also have an e-commerce platform. As the company continued to grow, they began to realize the limitations of their in-house promotional capabilities, which prompted them to seek out a new solution to help them run more effective promotions.

Problem

Farmacias Peruanas' existing e-commerce system had some promotional capabilities. However, it was not flexible enough to meet the company's growing needs and provide a wide variety of promotional options. This lack of flexibility was hindering the company's growth and ability to effectively run promotions.

Solution

In search of a new solution, Farmacias Peruanas discovered Talon.One. The company found Talon.One to be a highly flexible system that allowed them to create personalized promotions without the need for any development work. The adaptability of Talon.One to the specific needs of Farmacias Peruanas was a key feature that stood out to them.

Additionally, the transactional aspect of Talon.One performed extremely well with fast response times, which was ideal for the company's e-commerce sales. The promotion creation process was also found to be very dynamic and user-friendly.

Farmacias Peruanas

Results

With Talon.One, Farmacias Peruanas was able to implement any initiative they could imagine, thanks to the system's flexibility and speed. The support and guidance provided by the Talon.One team was also invaluable in the success of their initiatives. Farmacias Peruanas was able to grow their e-commerce sales and run more effective promotions. Additionally, the company plans to integrate Salesforce with Talon.One in order to further utilize promotions and provide a better customer experience. They also plan to enhance the roles and permissions aspect of how they work with Talon.One to make their work more efficient.

The results speak for themselves, and to get a better understanding of how Farmacias Peruanas use Talon.One to run better promotions, check out our video testimonial.

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