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INCENTIVIZE Summit
4th November 2026
London, UK
What is it?
A practitioner's playground for building better programs
Learning Lab helps practitioners and leaders master the best practices behind effective loyalty programs and promotions — from agentic commerce fundamentals to gamification psychology, architecture decisions, and ROI measurement.
Who is it for?
Designed for the people who build and run loyalty
Learning Lab is for members of the Talon.One practitioner community, and anyone responsible for their business' loyalty & promotions strategy — across both commercial and product roles.
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At INCENTIVIZE Summit
A content track running throughout the day
Choose between inspirational content on the main stage, or go deeper into the how in Learning Lab. Modules are subject to change.
MODULE 01
Agentic Commerce 101
with Sam Panzer
MODULE 02
Loyalty Architecture
with Christian Stein
MODULE 03
Psychology & Gamification
with Lena Kleinwechter
MODULE 04
Measuring Promotions ROI
with Sam Panzer
WHY ATTEND
Learn it today, use it tomorrow
Learning Lab is:
Actionable
Built around frameworks attendees can apply to their work immediately.
Concrete
Packed with real-world case studies to bring best practice to life.
Collaborative
Think through challenges and ideas with your peers in the room.
