Offers by Talon.One are conditional and non-binding and subject to change as long as they are not explicitly referred to as unconditional and/ or binding.
By ordering Talon.One Services the customer is making a binding contract offer. The customer is bound to the offer for a period of two (2) weeks after quotation. Talon.One shall not be obliged to accept such offer by the customer and is entitled to reject such offer without stating reasons.
The contract between Talon.One and the customer is either concluded upon signature of an individual customer’s Order (“Insertion Order”) by Talon.One and the customer, or online via Talon.One’s online portal by using the respective order form within the web application, or by delivering or performing of Talon.One Services by Talon.One towards the customer.
In order to conclude a contract by means of an Insertion Order, the customer must send the signed Insertion Order to Talon.One by fax or by email for acceptance by Talon.One. Talon.One shall not obliged to accept such offer by the customer and is entitled to reject such offer without stating reasons.
In order to conclude a contract online via Talon.One’s online portal (“Talon.One Self Service Portal”), the customer must register itself online with Talon.One. The registration needs to be confirmed by Talon.One by sending a confirmation email or a direct contact by phone, each by using the respective contact details (email address / phone number) that was provided by the customer. A right to claim registration does not exist; Talon.One expressly reserves the right to reject a registration without stating reasons. The customer’s Talon.One user account will be activated by the user by clicking on the activation link. The user account is non- transferable. The customer must keep the password secret and protect it against any wrongful use by unauthorized third parties.
The customer can order Talon.One’s products and services via its user account. Talon.One offers subscriptions for its Talon.One Services. The details for subscriptions can be found in the customer’s account or the Insertion Order.
Unless otherwise provided in the applicable Insertion Order or order form, Talon.One Services are purchased as subscriptions. Subscriptions may be added during a subscription term at the same pricing as the underlying subscription pricing, prorated for the portion of that subscription term remaining at the time the subscriptions are added, and any added subscriptions will terminate on the same date as the underlying subscriptions. To order a subscription, the customer must click on the button “Buy” (or any similar or synonymous expression) or sign the provided Insertion Order in order to make a binding offer to order the Talon.One Services. Talon.One will confirm the receipt of such order via email. However, such confirmation does not constitute an acceptance of the offer. The contract between the customer and Talon.One will be concluded by Talon.One’s acceptance of the customer’s offer in writing, via email or by making the Talon.One Services available. Talon.One is not obliged to accept the customer’s offer.
Talon.One Services are subject to usage limits, including, for example, the quantities specified in Insertion Order or order form, unless otherwise specified or agreed. Talon.One Service may not be active for more than the respective usage limit. If the customer exceeds a contractual usage limit, Talon.One will charge additional quantities accordingly.
The customer is aware that contractual declarations (e.g. confirmation emails, amendments to the General Terms and Conditions as well as other notifications) may be sent via email. They are deemed to have been received when they can be retrieved in the email inbox which was specified by the user during the registration under normal circumstances.