01
Onboarding & user training
We work closely with your team to eliminate risks of abuse and fraud. 24/7 support and integration monitoring keep this critical part of your tech stack running and performing at all times. Gain valuable insights into your campaigns with our analytics tools and dedicated resources, helping you get the most out of your subscription with Talon.One.
Dedicated Customer Success Manager
Live training and Check-in calls
24/7 support
“The implementation process has been quick and we have been heavily supported during implementation.”
- James K.
“Talon.One are an excellent team, always concerned in how to improve the tool and how they can adapt to our needs.”
- Pedro S.
“Luckily, the Customer Support is always there to think along with strategic plans and helping out with technicalities.”
- Nick M.
02
Campaign creation & optimization
Ensure your Talon.One campaigns achieve their objectives, with initial setup recommendations and regular check-ins from our industry focused CSMs. Your Customer Success Manager will help you set up and test your first campaigns for a smooth and risk-free launch.
Industry-focused Customer Success Manager
Risk-free campaign launches
Insights from analytics tool
"The customer service has been great and the team has been great answering questions and providing feedback on current workflows."
- Matt I.
“Great technical team and support - they have always been there to help us when needed.”
- Dave A.
“We have tried other solutions and found a Talon.One as the best. The platform is robust, scalable and fast.”
- Hernan P.
03
Ongoing support
We work closely with your team to eliminate risks of abuse and fraud. 24/7 support and integration monitoring keep this critical part of your tech stack running and performing at all times. Gain valuable insights into your campaigns with our analytics tools and dedicated resources, helping you get the most out of your subscription with Talon.One.
Best-in-class consultation
Fraud prevention
100% uptime and monitoring
"The initial 45 minutes where we ran through the top-level capabilities completely blew us away."
Mark Kelly
Head of Digital of National Express
Outstanding support for your team
Team onboarding
When you start with us, we'll walk you and your team through integration, live demos and training.
Account management
You'll get priority access to our Customer Success team for questions and guidance on best practices.
Technical support
You’ll have access to our team of integration engineers to ensure your team is getting the most out of Talon.One.
FIRST CLASS GLOBAL SUPPORT
Talon.One’s worldwide presence
Talon.One empowers customers all around the world. With contacts in relevant timezones, and secure cloud servers on every continent, we can provide customers with 24/7 support, personalized onboarding and ongoing consultation.
SEAMLESS INTEGRATIONS
Connect all of your customer data
Learn from HappyFresh's Success
See how HappyFresh developed, tested, and released their point-based promotion system within 1 month.
A quick and simple one-time integration for all product features
Onboarding & ongoing support from their dedicated CSM
Complete promotion control with one centralized system
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