Providing the help you need from the very start

Your dedicated Customer Success Manager and Integration Engineer will help you integrate quickly and advise you on both development requirements and marketing results.

Sam Panzer Customer Success Manager Talon.One
Ticketmaster customer logo for Talon.One
Mercedes Benz customer logo for Talon.One
adidas customer logo for Talon.One
Afterpay customer logo for Talon.One
Reebok customer logo for Talon.One
FanDuel customer logo for Talon.One

01

Onboarding & user training

We work closely with your team to eliminate risks of abuse and fraud. 24/7 support and integration monitoring keep this critical part of your tech stack running and performing at all times. Gain valuable insights into your campaigns with our analytics tools and dedicated resources, helping you get the most out of your subscription with Talon.One.

bullet point check

Dedicated Customer Success Manager

bullet point check

Live training and Check-in calls

bullet point check

24/7 support

Talon.One customer success team
capterra review logo

“The implementation process has been quick and we have been heavily supported during implementation.”

- James K.

capterra review logo

“Talon.One are an excellent team, always concerned in how to improve the tool and how they can adapt to our needs.”

- Pedro S.

capterra review logo

“Luckily, the Customer Support is always there to think along with strategic plans and helping out with technicalities.”

- Nick M.

02

Campaign creation & optimization

talon.one office customer success page

Ensure your Talon.One campaigns achieve their objectives, with initial setup recommendations and regular check-ins from our industry focused CSMs. Your Customer Success Manager will help you set up and test your first campaigns for a smooth and risk-free launch.

bullet point check

Industry-focused Customer Success Manager

bullet point check

Risk-free campaign launches

bullet point check

Insights from analytics tool

G2 review

"The customer service has been great and the team has been great answering questions and providing feedback on current workflows."

- Matt I.

G2 review

“Great technical team and support - they have always been there to help us when needed.”

- Dave A.

capterra review logo

“We have tried other solutions and found a Talon.One as the best. The platform is robust, scalable and fast.”

- Hernan P.

03

Ongoing support

We work closely with your team to eliminate risks of abuse and fraud. 24/7 support and integration monitoring keep this critical part of your tech stack running and performing at all times. Gain valuable insights into your campaigns with our analytics tools and dedicated resources, helping you get the most out of your subscription with Talon.One.

bullet point check

Best-in-class consultation

bullet point check

Fraud prevention

bullet point check

100% uptime and monitoring

customer success team talon.one
National Express Logo

"The initial 45 minutes where we ran through the top-level capabilities completely blew us away."

Mark Kelly

Mark Kelly

Head of Digital of National Express

Outstanding support for your team

Team onboarding enterprise ready logo Talon.One

Team onboarding

When you start with us, we'll walk you and your team through integration, live demos and training.

Account management Talon.One enterprise ready logo

Account management

You'll get priority access to our Customer Success team for questions and guidance on best practices.

technical support enterprise ready Talon.One

Technical support

You’ll have access to our team of integration engineers to ensure your team is getting the most out of Talon.One.

FIRST CLASS GLOBAL SUPPORT

Talon.One’s worldwide presence

customers map

Connect all of your customer data

Platform service integrations

Learn from HappyFresh's Success

See how HappyFresh developed, tested, and released their point-based promotion system within 1 month.

bullet point check

A quick and simple one-time integration for all product features

bullet point check

Onboarding & ongoing support from their dedicated CSM

bullet point check

Complete promotion control with one centralized system

happy fresh customer success page

Need to build more engaging incentive programs?

Talon.One Logo
The World's Most Powerful Promotion Engine
BERLIN

Wiener Strasse 10
10999 Berlin
Germany

BIRMINGHAM

41 Church Street
B3 2RT Birmingham
United Kingdom

BOSTON

One Boston Place, Suite 2600
02108 Boston, MA
United States

SINGAPORE

1 Scotts Road, #21-10 Shaw Centre
228208 Singapore
Singapore

Capterra LogoG2 LogoMach Alliance Logo
© 2022 Talon.One GmbH. All rights reserved