Your dedicated Customer Success Manager and Integration Engineer will help you integrate quickly and advise you on both development requirements and marketing results.
“Our main goal is to get the best results for your promotions. Your success is our success”.
Sam Panzer | CSM Lead at Talon.One
01
Onboarding & user training
Dedicated Customer Success Manager
Live training and Check-in calls
24/7 support
Integrate, customize and deploy your promotions with a dedicated Integration Engineer and Customer Success Manager. Receive live training, regular check-in calls and use case consultation.
Get as much support as your team needs during your onboarding through a personal Slack channel, video calls or 24/7 email support.
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“The implementation process has been quick and we have been heavily supported during implementation.”
James K.
02
Campaign creation & optimization
Industry-focused Customer Success Manager
Risk-free campaign launches
Insights from analytics tool
Ensure your Talon.One campaigns achieve their objectives, with initial setup recommendations and regular check-ins from our industry focused CSMs.
Your Customer Success Manager will help you set up and test your first campaigns for a smooth and risk-free launch.
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“Talon.One are an excellent team, always concerned in how to improve the tool and how they can adapt to our needs.”
Pedro S.
03
Ongoing support
Best-in-class consultation
Fraud prevention
100% uptime and monitoring
We work closely with your team to eliminate risks of abuse and fraud. 24/7 support and integration monitoring keep this critical part of your tech stack running and performing at all times.
Gain valuable insights into your campaigns with our analytics tools and dedicated resources, helping you get the most out of your subscription with Talon.One.
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“Luckily, the Customer Support is always there to think along with strategic plans and helping out with technicalities.”
Nick M.
“After we got a glimpse of what Talon.One can do, we realized we couldn’t work with our old system anymore”
Karuan Aswad
Growth Manager at WeShare
“I love that our marketers can log in and manage all of our campaigns in one platform, without distracting the development team.”
Marius Blaesing
CTO of Getsafe
“Honestly, I think Talon.One is the future of pricing and promotions. Their engine is essential for ecommerce.”
Nick Mahn
PPC Manager at Helloprint
“When you have to make decisions about how promotions work, that’s time you’re taking away from your customers.”
Talon.One empowers customers all around the world. With contacts in relevant timezones, and secure cloud servers on every continent, we can provide customers with 24/7 support, personalized onboarding and ongoing consultation.
24/7 worldwide technical support and our on-hand Integration Engineer ready to connect and help you with any kind of issue or emergency.
Integrate with any 3rd party APIs
Easily integrate with CRMs and other 3rd party APIs. With in-depth developer docs to guide you every step of the way.
Your scalable and reliable platform
Handle unexpected load spikes and peaks on dedicated Kubernetes server cluster. Your unique deployment auto-scales to meet your needs.
Enterprise-grade security and policies
Protect your sensitive data with 2-factor authentication, user-roles, GDPR compliance and strict data management policies that ensure top-level security.