Customer Case Study

How Flash Coffee gamified their loyalty program with Talon.One

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Flash Coffee is disrupting the coffee industry with their app‐based, tech‐enabled take on coffee. But to turn their ideas into reality, they needed a solution that could power the creative, agile customer loyalty program they wanted. That's why they turned to Talon.One.


The challenge

Flash Coffee needed a loyalty platform that integrated quickly, provided unique ways to gamify the customer experience, and track user activity to develop relevant insights around customer behavior. All in all, this would help Flash Coffee differentiate itself in a competitive, growing market.

The solution

Talon.One offers all the features Flash Coffee needed to build their ideal loyalty program, and more. After a quick integration the Flash Coffee team began experimenting with different challenges that would allow users to earn rewards.

"With Talon.One, we now have the power to incentivize any user behavior we want - and make it fun and rewarding in our app. "

David Brunier

Founder and CEO of Flash Coffee

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